I went to Budget Brakes on Gallatin road and the manager was very nice to
me. He had a very clean waiting area with up to two to date magazines while
I waited. He explained what he was going to do before he did it and quoted
me a price. He had a good personality and acted like he cared. He also told
me about this $50 back program. All in all, im a very busy woman with school,
work, and a son. He got me in and out as soon as he could! That matters to
me. I will return to Budget Brakes.
Gina R.
A week ago we were hearing some noise when my wife came to stop signs. Since
I previously had new brakes and rotors installed at Budget Brakes in Murfreesboro,
and had a very good experience there, I took my wife’s car to Budget Brakes
and got the noise corrected. They technician did a very through job and we
were very pleased. This past week, I took my truck to get checked. The technician
Wes found a broken spring, while examining my brakes. He replaced the spring.
If he had not found the broken spring, some real damage could have occurred.
Again, a very thorough and detailed job by Wes at Budget Brakes in Murfreesboro.
Ron N.
Budget Brakes did a great job on my brakes. It was fast and convenient. I would come back and refer a friend.
Lawone P.
I had a great experience with your team at Nolensville road store; they were very friendly and helped me to fix my truck. Garth and Marc were extremely helpful with aiding me in understanding what was wrong with my truck and how the rotors were below specifications and that my safety was the most important and just putting pads on would not be safe for me to drive. They also informed me about my upper ball joints being dangerous and close to breaking and I have now decided to come back and allow them to fix it. Overall I had a great experience, although it did take longer than they expected there were only two mechanics and four cars in the shop so I can understand the limitations.
William M.
I made the decision to use Budget Brakes for my company’s fleet brake needs. After receiving an estimate I approved the repairs, they were performed quickly and at the price quoted. Now for bad news I have had to return the van twice for the rear axle seal leaking. Now the good news, also being in the repair business I understand “things happen” I spoke with Berry each time who kept me informed of the status of my van and also personally performed the last seal installation. With that being said Budget Brakes may not be perfect but it is not for the lack of trying. I will continue to have the brakes repaired and Budget Brakes on my fourteen service vans.
Wayne D.
I came in with my daughter with problems we were clueless about. We were greeted by Kevin, who was very friendly and comforting. He educated my daughter and I about the problems we were having as well as build my confidence that we would be satisfied with the end results. Thanks to Kevin, I would come here for my brake needs as well as recommend this location to family and friends.
Janine C.
My first visit to Budget Brakes was great. The staff was wonderful, I was in and out in no time, and the brake work done on my car was complete without any problems.
DaMarcus H.
I just had my brakes done at your store on Brainerd Road. They were good friendly people. I appreciated them taking good care of my vehicle. I will recommend you to other people. Thanks.
Courtney P.
I had my rear brakes changed today at the Budget Brakes on Broad St.they were really helpful and quick. The prices were very reasonable also!!! I will be returning in the future!!
Jessica C.
On Wednesday June 3, 2009 I went to the Budget Brakes located in Murfreesboro. In two hours I got new brakes put on my car. The gentleman behind the counter was nice. He gave me extra advice on my car. The job done on my car was done nicely too.
Charlie H.
The team at Budget Brakes was very helpful on my car. I was very please with there care and when I need my brakes done I will bring my car back to them. I will grade them 10.
Pam H.
Great friendly service. Excellent pricing for brakes and cv boots joint.
Eric W.
I was very pleased: not only was the customer service representative (gentleman behind the counter) cordial and polite, but saw to the fact of my jeep receiving proper maintenance. The price was right, and the job done professionally. Highly commendable services: I will most assuredly be returning for my future auto-brake needs ever onward. Thank you very much for your time!
Ashley K.
Good mechanical help. Very good: I will be back.
Landon S.
When I came to Budget Brakes to get my truck work on I like how they were very friendly and very nice thy need to keep up the good job and work.
Shimeal K.
I came into budget Brakes because my brakes were making a grinding noise. I was greeted by Mark, he was very friendly. My car was looked at by Dustin and Mark. I feel they were very through and explained the problems in terms that I could understand. I was told it would be about an hour and was pleasantly surprised when it took less time then expected. My overall experience was great. I would defiantly bring my car to Budget Brakes in the future.
Avy. C.
I was very pleased with the service I received on my 2005 Quest. It needed front and back brake pads as well as front needing rotors. The cost was reasonable being under $350. I will use Budget Brakes in the future.
Monica C.
In reference to the service I received from Budget Brakes – I received excellent service. Thanks.
Priscella S.
I had great service at the location on Gallatin road. David and Michael were very helpful in explaining the problem with my tire rod. They even showed us the parts that were taken off and why they were not working properly.
Danny B.
I just took my car into Budget Brakes to have the brakes inspected. I was treated with respect, and was given an honest diagnosis. David Inglewood also was able to get my brakes done in a matter of hours allowing me to keep my plans for my trip the next day. I am grateful for their honesty and expeditious results.
Ron L.
I have been a Budget Brakes customer for several years now. I have only dealt with mostly one location in Nashville, TN. Although the team associates may change time to time, the quality of service is always A+.
Miakia D.
I was a recent customer at your establishment located on 2450 Government blvd. I was writing to inform you of the great service i was given. Your staff was very helpful and explained things to me so I could understand them, which as a female was greatly appreciated in this particular line of need. It was great to be shown the actual parts they were replacing and exactly why they were being replaced. You have definately made a repeat customer out of me and i will be referring any of my friends who may need your services.
Thanks so much!
Alicia J.
Ed U. was incredibly nice. He supplied me with free brake pads when the previous store did not tell me that I needed them. He was very helpful and I look forward to returning here for future assistance!
Charita R.
A very positive experience! I knew my brakes needed work, but didn't know how bad it was until John, the manager, took me to the shop floor and showed me. He provided a detailed explanation of the problems with my brakes, the options for repair, and an itemized estimate of cost for each of several options. Trusting his advise, I opted to correct all the problems, front and rear, and was able to apply a !5% discount coupon to reduce the cost. And the work was done quickly; it took about one-half hour to assess the problems, another 15 minutes or so to explain the work needed and to assess my options, and about another hour and 15 minutes to complete the work. Only two hours, and I was back in my car with brakes I can rely on! Thanks Budget Brakes. You'll see me again the next time I need brake service.
Thomas J.
I am just writing to let you know that I have been at the Budget Brake Shop in Huntsville Alabama twice in the last year. The staff there is friendly, and knowledgeable. Rich Biggs is a very friendly person, and lets you know exactly how long the wait is. They have taken care of my brake problems in a timely manner, and do a very good job. I have recommended this shop to many of my friends, and I don't take my car anyplace else for brake work. The shop # is 1110. I had the work done on 12/7/09. My invoice number is 16129.
Dianne G.
I went to Bavarian Auto Repairs of Chattanooga where new brakes & rotors were installed on my 2001 BMW 330ci. A noticable steering wheel shimmy developed when braking. Bavarian said my calipers were rusty and $1,800 would cure the problem. I refused, went on line and found Budget Brakes in Chattanooga. Called and talked with Daniel, drove over in a fairly heavy rain and also met Jonathan. Following a test drive & inspection they said the new rotors were warped and that they could be trued for under $70.00. They did the job and checked the calipers which proved to be just fine. I am very grateful for these honest guys and just as angry at the attempted robbery by Bavarian Motors who wanted $1,800. Thank you Budget Brakes for employing honest very knowledgable guys. I,m joining the BMW Club of Chattanooga and will spread the word of the fair and honest professionals, Daniel & Jonathan, at Budget Brakes. As for Bavarian Auto I'll fill a complaint with the Better Busi ness Bureau, Angie's List and every list I can find to warn consumers. Budget Brakes, you have a new customer. Thank You.
Maurice L.
I visited your shop today, Dec 21, 2009 and was really please with the service I received. The explained to me the problem I was having and they explained the solution in details. I was really impress with the service. Thank you
Cheryl B.
Thank you so much for excellent customer service! I will highly recommend your company to friends. Jason, Jerry, and Andy provided professional and great customer service. Previously, I went to another location (Mobile- Government ST Location and the customer service was excellent! Thank you for the honesty and quality service.
Nancy P.